Privacy Policy

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

· Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.


· Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.


· Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.


· Disclosure for a business purpose: shared with our processor Hostinger.


Order information

· Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.


· Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: collected from you.


· Disclosure for a business purpose: shared with our processor Hostinger.

Customer support information

Examples of Personal Information collected:

· Purpose of collection: to provide customer support.
· Source of collection: collected from you.
· Disclosure for a business purpose:

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

· We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

· We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

SMS Policy

SMS Privacy Policy

Introduction This SMS privacy policy outlines how Lineros Ltd (illumis) collects, uses, stores, and shares personal information through its SMS messaging services. Lineros Ltd is committed to protecting the privacy of its customers and ensuring that all personal information is collected, used, and shared in accordance with the General Data Protection Regulation (GDPR).

Information Collection and Use We may collect the following personal information through our SMS messaging services:

• Phone number
• Name (optional)
• Any other information you choose to provide through our SMS services

This information is used to provide you with SMS updates, promotions, abandoned carts, and other information about our products and services. We will only use your information for the purpose for which it was collected and in accordance with this privacy policy.

Information Storage All personal information collected through our SMS services is stored securely on our servers. We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data.

Information Sharing We will not share your personal information with any third parties, except as required by law. If we are required to share your information, we will only do so with your prior consent or in accordance with the GDPR.

Your Rights Under the GDPR, you have the right to access, rectify, erase, or restrict the processing of your personal information. You may also have the right to object to the processing of your personal information and to request that your information be transferred to another party.

If you have any questions about this SMS privacy policy or would like to exercise your rights under the GDPR, please contact us at info@getillumis.com.

Changes to This Policy We may update this SMS privacy policy from time to time. We will notify you of any changes by posting the updated policy on our website.

Effective Date This SMS privacy policy is effective as of 01/01/2023

Your rights

GDPR


If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA


If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please CONTACT US